SHIPPING & DELIVERY POLICY
PROCESSING YOUR ORDER:
We try our best to ship goods to you as soon as possible. On an average, it takes us about 2 business days to ship goods out of our warehouses across India. However if the quantities ordered are more than 5 pieces per product per style, or if the item ordered is under production, it may take longer to process your order. Should this happen, we will keep you informed by email.
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DELIVERY METHOD, TIME & COST
CUSTUMS & INTERNATIONAL ORDERS
All of JOLI INDIA orders are shipped internationally from our storeroom in New Delhi to your provided shipping address via DHL/FEDEX/UPS.
Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. To make your shopping experience as seamless as possible, we have arranged with DHL/FEDEX/UPS to customs clear your goods for you and deliver them to your doorstep. If you are presented with an invoice from DHL/FEDEX/UPS for import duties and taxes, you will have to pay DHL/FEDEX directly at the time of delivery.
For more information about shipping and delivery, please email us on info@joliindia.com.