REFUND & CANCELATION POLICY
Return Policy
Products can be returned within 7 days from the date of delivery. Payment Refunds are applicable only in case of damaged products or delivery of incorrect style or size (style or size other than that ordered). In all other cases, replacement is available.
Returns or Replacements are done free of cost if wrong products, wrong sizes (size other than that ordered) or damaged products are received by the customer. However, the Company reserves the right to levy shipping charges on cases that come under legal scrutiny.
Exchange are allowed with the same or different products.
International shipments are not eligible for returns or exchange.
Return Intimation: You can email us at info@joliindia.com within 7 days from date of delivery. The details of the return (Order number, courier docket No or AWB No, and Reason for Return) should be mentioned in the email.
Guidelines for a valid return: Products should be in original condition & Tags should be retained and returned.
Please note that the return/exchange request will only be accepted once.
REFUND POLICY
Your refund will be initiated by us within 2 business days of receiving the refund request and authorization of the refund.
Your refund is estimated to be credited in the account, used for order payment, between 4-8 days after initiating the refund. Please note that the timing of the actual account credit is dependent on multiple external agencies such as banks, payment gateways and external couriers (for cheques).
CANCELLATION POLICY
You can cancel your online order before the product has been shipped. Your entire order amount will be refunded.
You can cancel an order in an easy step: email us on info@joliindia.com.
Please note that the complete order needs to be cancelled. We do not accept Partial order cancellation requests..
You can cancel an order in an easy step: email us on info@joliindia.com.
Please note that the complete order needs to be cancelled. We do not accept Partial order cancellation requests..